We are dedicated to providing healthcare without compromise that enhances the well-being of our community. Our portal provides detailed information around our health plans, providers, prescription coverage and more.

ELIANCE ADMINISTRATORS ONLINE SERVICES

• View a Claim Status or Claim History
• Access EOBs (Explanation of Benefits)
• Download Forms
• Eliance Incident Form
• Your Rights and Protections Against Surprise Medical Bills

FIND A PHYSICIAN OR MEDICAL SERVICE

• Eliance Member Provider Finder
• Member Provider Finder for the First Health Complementary Network
• Member Provider Finder if Cigna is Your Primary Network
• Penn Medicine OnDemand Video Visits
• MyChart by myPennMedicine Portal

MAKE AN APPOINTMENT

• To make an appointment with Penn Medicine providers, please call 1-215-316-5163 or visit pennmedicine.org/make-an-appointment.

PHARMACY

• Prime Therapeutics Website
• View Your Claims
• Employer Group ACCORD Standard Formulary
• Prime Therapeutics contact information: Please call 1-855-457-0007 with any questions

WELLNESS RESOURCES

• Community Wellness and Education
• Community Resources
• Programs, Classes and Outreach

Our team is here to help. Just give us a call at 717-560-9494 and we’ll be happy to assist you in whatever way we can.